COMING SOON - Online Store Sept 2017

Our Amazing Team


Some of the nicest people you'll ever meet. We are small, but mighty, come join us!

We’re Hiring

come work with us


be leaders in healthy living, understand our unique western culture and furthermore love your job. At Steaped we aspire to be the best, turning traditional tea culture to something affordable and re-imagining it the modern world. Join us in helping us making the world healthier one cup at a time.

At Steaped we aspire to a healthy lifestyle, away from the artificial world of foods. We are students of the world of tea – respecting its ancient traditions and reimagining them for new tea enthusiasts.

If you are looking to freshen up your career? At Steaped we are constantly searching for motivated, health-conscious, and driven professionals who can bring an added sense of community and dedication to our growing team.

The Regional Manager will contribute to Steaped’s success by providing leadership and strategic planning in the Central Kuala Lumpur. He or she will be responsible for building, managing, mentoring, and leading Steapeds locations in the geographic area. This person will be responsible for coaching, inspiring, and motivating Store Managers and District Managers while fostering an entrepreneurial environment and supporting the Steaped culture.

Job Description


  • Ensure that your team delivers the excellent STEAPED experience while providing the highest level of customer service
  • Oversee the operation of multiple cafes, provide leadership, guidance and support to cafe managers and Tea’ristas
  • Recruit, hire, train and develop General Managers and Assistant Managers
  • Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.)
  • Oversee day-to-day operations, and delegate effectively to meet daily/weekly deadlines
  • Establish STEAPED as a community contributor: create relationships with local businesses and participate in local events

Qualifications


  • 5+ years of successful multi-unit leadership experience in a retail or food and beverage environment
  • Experience leading and coaching  teams  (2 – 3 years)
  • Bachelor’s degree or equivalent work-related experience is required
  • Strong metric analysis skills to diagnose and coach retail team to improved performance
  • Management experience must include the training, directing and evaluating of direct reports
  • Must possess excellent and proven people management skills, including resolving conflict, coaching and developing others, promoting teamwork, and performance management
  • Must have a successful track record in leading budgetary sales and profitability objectives
  • Language Requirements: English, Malay, Mandarin and Cantonese

At Steaped we aspire to a healthy lifestyle, away from the artificial world of foods. We are students of the world of tea – respecting its ancient traditions and reimagining them for new tea enthusiasts.

If you are looking to freshen up your career? At Steaped we are constantly searching for motivated, health-conscious, and driven professionals who can bring an added sense of community and dedication to our growing team.

The Store Manager will contribute to Steaped’s success by providing leadership, drive sales, manage costs and provide an exceptional customer experience.   Most importantly, they are evangelists– sharing with customers and educating their team on the health and wellness benefits our products.  They are salespeople, entrepreneurs, marketers, coaches, developers of people and business analysts all rolled into one!

Job Description


  • Create a customer-focused environment centered around product knowledge that will result in increased sales, higher levels of customer conversion and retention of existing customers.
  • Effectively manage all controllables including labor and inventory, in coordination with the quality inventory facilitator and delivery teams
  • Utilize financial tools and reporting to identify and address trends and issues in store performance
  • Oversee day-to-day operations, and delegate effectively to meet daily/weekly deadlines
  • Ensure team adheres to all food safety, cash handling and operational policies and procedures
  • Establish STEAPED as a community contributor: create relationships with local businesses and participate in local events

Qualifications


  • At least 2 years of progressively responsible retail experience
  • 2- 3 years of experience in a management position
  • An energetic person capable of exuding positivity and consistently delivering an outstanding, personalized retail service
  • Proven ability to drive results, analyze financial reports, identify business trends and react quickly to the needs of the business.
  • Interest in tea and/or willingness to learn and become a tea expert
  • Ability to utilize sound judgement when making decisions, adapt to and champion change and mediate conflict

At Steaped we aspire to a healthy lifestyle, away from the artificial world of foods. We are students of the world of tea – respecting its ancient traditions and reimagining them for new tea enthusiasts.

If you are looking to freshen up your career? At Steaped we are constantly searching for motivated, health-conscious, and driven professionals who can bring an added sense of community and dedication to our growing team.

The Tea Sommelier and Nutritionist will contribute to Steaped’s success by providing and sourcing the latest natural ingredients that will keep us on the leading edge.

Job Description


  • Provide current and ongoing detailed ingredient research on all STEAPED products
  • Source ingredients worldwide and locally to maintain STEAPED unique ingredients and product list
  • Complete and maintain inventory quality control
  • Provide health advice and promoting healthy eating on STEAPED products
  • Design specialty menus, which include low calories diet, gluten free diet, high residue diet

Qualifications


  • 3-5 years of nutritionist work experience
  • Completed Tea Sommelier certification and have 3-5 years tasting experience
  • Flexible location and working hours

At Steaped we aspire to a healthy lifestyle, away from the artificial world of foods. We are students of the world of tea – respecting its ancient traditions and reimagining them for new tea enthusiasts.

If you are looking to freshen up your career? At Steaped we are constantly searching for motivated, health-conscious, and driven professionals who can bring an added sense of community and dedication to our growing team.

The Tea’rista will contribute to Steaped’s success by creating the STEAPED experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Job Description


  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of STEAPED
  • Drive company sales growth and profitability through the use of creative selling, teamwork and customer service
  • Engage customers to learn about their lifestyle and wellness goals; identify the right products to help them achieve those goals
  • Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Follows health, safety and sanitation guidelines for all products.
  • Prepare the store for the day, replenish inventory, maintain store appearance and follow standard closing procedures

Responsabilities


  • Passionate, knowledgable and involved with health, fitness and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Proven success in selling and achieving goals
  • Ability to quickly learn new procedures, processes and product knowledge
  • Previous retail, restaurant or hospitality experience preferred
  • Previous cash-handling and POS experience preferred